Support
Cluster Club Subscriptions
- Why is Cluster charging a subscription?
- Why are you limiting the number of uploads for free accounts?
- If I sign up for a subscription, will all the members of my groups receive the subscription benefits?
- How are limits calculated and enforced? What if I’m added to a group that puts me over the limit for the number of groups?
- What happens if I reach my group size limit?
- If I cancel my subscription, will any group members lose access to the content? See all 9 articles
Group Albums
- ★ How do I delete a group album?
- ★ How do I create a new group album (after initially joining someone else's)?
- ★ How do I change the cover photo of a group album?
- How do I delete a group album?
- Is there a way to block other members from changing the cover photo of a group album I created?
- How do I change the name of a group album? See all 11 articles
Posting Photos, Videos, & Notes
Invites
- ★ How do I invite someone to join a group album?
- ★ Is there a limit to group size?
- ★ How do I delete a member from one of my group albums?
- How can I invite a large group of people? (i.e. for a wedding or event)
- How do I accept requests to join a group album I created?
- Where do I enter the Album Code to join a space in the newly updated app (2.0)? See all 8 articles
General
Account
Settings
- ★ How do I change permissions (block posting, inviting) for the album?
- Can I prevent members from downloading posted photos?
- Can I prevent non-admin members from posting comments?
- How do I change what I'm getting alerts and email notifications about?
- I accidently denied access to my Camera Roll on my iPhone / iPad. How do I fix this?
- I accidentally denied the app access to the contacts on my iPhone / iPad. How do I fix this?