How do I reset my password?

If you forgot your password, the easiest way to log in is to reset your password. In your internet browser go to the following url and enter the email address or phone number you signed up with.

 https://cluster.co/reset_password 

Have more questions? Submit a request

6 Comments

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    Cathy

    I have been trying to reset my password for over a month unsuccessfully. Every time I enter my email address and hit submit forgot my password, I wait for an email and never receive one. Please help me change my password! I use this account for work and my inability to use Cluster is a huge problem.

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    Pat wilkinson

    I've also been trying to reset my password and everytime I request an email to reset it I never receive one. Please help!

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    Hugosmith370

    help all the links and updates i receive via email is always not found

     

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    Hugosmith370

    im very upset at this service please help

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    Tamera Guidarini

    Changed password STILL not able to sign in to my app with new password. HELP!!!

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    Semarley

    I too, having been trying for months to change my password. I have tried asking for a new password using the link at the top of this thread and by using the 'forgotten password' but I don't receive the email with the 'button to click'. Once I did receive the email with the supposed 'button to click' but there was no button. I even tried opening the email in various mails and on my phone but it didn't work. I submitted a request for hep 22/12/2021 so hopefully I will hear back.
    But in the meantime, if anyone did find a solution, I would be grateful.

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